Legal

Privacy Policy

Last updated: October 2026

This policy explains what personal data Crux Technology ("Crux", "we") collects through crux.sa, why we collect it, and the choices you have. We process personal data in line with the Saudi Personal Data Protection Law (PDPL).

Information we collect

We collect only what we need to respond to you and run the website:

  • Information you provide — name, work email, phone number, company and message when you submit our contact form.
  • Technical data — IP address, browser type, pages visited and referring page, collected through server logs and analytics.

How we use information

  • To respond to enquiries and arrange consultations.
  • To operate, secure and improve the website.
  • To protect against spam and abuse (for example, reCAPTCHA on our forms).
  • To meet legal and regulatory obligations.

We do not sell personal data.

Cookies and analytics

We use Google Tag Manager and Google reCAPTCHA. These services may set cookies or collect device information under their own privacy policies. You can block or delete cookies in your browser settings; some features, such as the contact form, may not work without them.

Sharing

We share data only with service providers who help us operate the site (such as hosting, email delivery and analytics), under confidentiality obligations, or when required by law or a competent authority.

Retention

Contact form submissions are kept only as long as needed to handle your enquiry and for our legitimate business records, then deleted or anonymised.

Your rights

Under the PDPL you may request access to, correction of, or deletion of your personal data, and may withdraw consent where processing is based on it. Email contact@crux.sa to make a request.

Security

We apply technical and organisational safeguards to protect personal data. See our Security page.

Changes

We may update this policy and will change the "Last updated" date when we do.

Contact

Questions about this page? Email contact@crux.sa or use our contact form.